Privacy Policy

1. Who we are

HSVA is the brand used by Hongsheng Valve (Guangdong) Co., Ltd. for international valve enquiries and export coordination. Our registered office is Room 509-510, Building 7, Huanyu Huijin Center, No. 428 Dongguan Avenue (Nancheng Section), Nancheng Subdistrict, Dongguan, Guangdong, China. Privacy enquiries may be sent to hsvalve99@gmail.com.

2. Information we collect

When you contact us or request a quotation, we may collect your name, company, business email address, telephone or messaging contact, country or region, project information, valve specifications, quantities, delivery requirements and files you choose to submit, such as a BOM, drawing, schedule or product photograph.

Our website may also process limited technical information needed to deliver and protect the site, such as IP address, browser type, device information, access time, requested pages and essential cookie data.

3. How we use information

• To answer enquiries and prepare or revise quotations.
• To clarify specifications, drawings, inspection requirements and delivery details.
• To coordinate production, quality checks, packing, logistics and related services where required for an enquiry or order.
• To maintain business records, prevent misuse and comply with legal obligations.
• To improve the clarity, reliability and security of our website and enquiry process.

4. Basis for processing

Depending on the circumstances, we process information with your consent, to take steps requested by you before entering into a contract, to perform a contract, to comply with legal obligations, or for legitimate business purposes that do not override your rights. We limit collection to information reasonably connected with the stated purpose.

5. Sharing and international transfers

We do not sell personal information. We may share only the information reasonably required with service providers and, where relevant to your enquiry or order, production, inspection, documentation, packing or logistics partners. Information may be processed in China and in the destination or service locations connected with your project. We take reasonable steps to limit access and protect information during such processing.

6. Cookies and external services

The current website uses cookies or similar storage that may be technically necessary for WordPress administration, security and normal site operation. If optional analytics, advertising or other tracking services are introduced, this policy and the website’s consent controls should be updated before those services are activated.

7. Retention

We retain enquiry and business information only for as long as reasonably required to respond, maintain quotation or contractual records, resolve disputes, protect the website and meet applicable legal or accounting obligations. Retention periods depend on whether an enquiry develops into an order and on the nature of the submitted records.

8. Your choices and rights

Subject to applicable law, you may ask whether we hold personal information about you and request access, correction, deletion, restriction, withdrawal of consent or objection to certain processing. Some information may need to be retained where required by law or for legitimate contractual records.

9. Security

We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage method can be guaranteed to be completely secure, so please avoid sending unnecessary personal or confidential information.

10. Third-party links

Our website may link to third-party services such as WhatsApp, LinkedIn or Facebook. Their handling of information is governed by their own privacy terms.

11. Updates and contact

We may update this policy when the website, enquiry process or applicable requirements change. The latest version will be posted on this page with its revision date. Questions or requests may be sent to hsvalve99@gmail.com.